who for, you ask? The world in general. Case is point:

Recently, I head a radio commercial for Con Edison Power in New York. In a effort to improve their customer service, they have been telling people how to get information, and also how to report things. Now here's the line that made me just wonder who wrote, approved, and then read it, w/o realizing a problem: If you have a power outage, call our toll free number to report it, or go online to our website. Now can anyone tell me what is wrong there?

On a random note, I really want to kiss a girl with braces.